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frequently asked questions

Why Tuftmaster?

Our Designer colours are always the most up to date and are chosen to reflect the newest designer trends. We enjoy presenting you with the most up to date shades selected from Europe and the USA. We are also proud to ensure we continue our ongoing quality assurance programme which we confidently believe provides you with an unequalled premium quality carpet. We are proud of our Mills capabilities and our ability to manufacture a variety of the worlds best quality carpets in 100% wool, wool blends and premium Honeywell Solution Dyed Nylon.

What is a tufted carpet?

Tufting technology is when the yarns are put through hundreds of needles into a tough primary backing and then a secondary backing of either woven jute or a synthetic polypropylene backing is adhered to the primary backing and put through a large oven to cure the adhesives. With today’s cutting edge technology, it is possible to copy nearly any design with the new machinery available. When compared to other methods of carpet production, tufting provides buyers with best value for their money.

Tufted carpet v’s woven?

Woven technology produces quite traditional designs through weaving the pile and backing at the same time, which in turn keeps the tufts anchored in place. Modern tufting whilst introducing the same yarns into a primary backing provides the buyer with a quality carpet which is between half to a third of the cost of a woven carpet.

Solution Dyed nylon v’s wool, the differences?

Both are very good carpet fibres and both have very strong advantages for use in carpets over other fibres such and Polyester and Polypropylene etc. Wool gives the most luxurious feel, is warmer underfoot and is also the best option for insulation and sound absorption. Wool is non allergenic and absorbs volatile organise compounds out of the indoor air. Solution dyed nylon whilst being the most colour fast finish ever made, also provided great durability which enhances long term appearance retention due to its excellent resilience.

How do I best maintain my carpet?

Please go to the maintenance section of our website.

How do I choose an underlay?

It is best to make a point to discuss underlays with your selected carpet retailer or your commercial contractor as there are too many styles to cover properly here. There are a wide range of choices available and the better quality underlays (naturally more expensive) will greatly assist the longevity of the carpet selected as well as enhancing your comfort underfoot. Tuftmaster recommend both Bridgestone rubber and Dunlop foam underlays as they both have many options to cover every type of installation.

Note: A good carpet deserves a good underlay.

 

What design should I choose?

Always think about the ultimate satisfaction and well being of the people who will live with the design. Will the users be happy with it? Designers and architects are able to help in this regards as they will surely have your whole interior design concept to consider. Also consider the amount of wear the carpet will receive, should I choose a carpet that is darker with a heavy pattern with soil hiding characteristics or do I need a colour and design that will lighten up the area to be carpeted?

What colour should I choose?

Again whilst this is a personal choice you could discuss the colour with your designer or architect. In any event it's important you are ultimately going to be happy with your choice, so when viewing samples in the showroom always remember the carpet may look different in your property as lighting changes from the retailers showroom to your house or office. So always arrange to take home a larger sample or two to put on your floor, move it around the rooms and make your assessment then only after seeing the samples in front of windows and against walls. Don’t buy a colour which you know will soil excessively in your locality. Consider sunlight and light reflectance of the carpet.


What is the difference between a good carpet and a cheap carpet?

Good carpets are those which retain their "Near New" appearance retention for many years 'use on the floor'. They are graded by the A.C.C.S (The Australian Carpet Classifications Scheme). The higher the ACCS grading the better the carpet for instance the highest commercial grading is C.E.H.D and S (Commercial Extra Heavy Duty and Stairs) while a domestic carpet for a prestige installation should be graded at least R.E.H.D. and S (Residential Extra Heavy Duty and Stairs. The manufacture will back up the performance of a good carpet with a written warranty. A cheap carpet is usually a floor covering built to meet a price and will often not give long term satisfaction.